Effective and last updated: 12 August 2026
These policies apply to products purchased directly from shop.sjialab.com from SJ Scientific Limited. They provide contractual information or benefits in addition to any mandatory customer rights. Nothing in them excludes, restricts, or replaces a right or remedy that cannot lawfully be excluded. Where mandatory law conflicts with these policies, that law prevails.
Online seller and warranty provider
SJ Scientific Limited
Hong Kong company / business registration number: 78097396
Operating address: Room 2A-A02, Tontex Industrial Building, 2-4 Sheung Hei Street, San Po Kong, Kowloon, Hong Kong
Registered office: Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
Customer service
Email: info@sjialab.com
Hong Kong telephone: +852 5531 6237
Manufacturing relationship
SJ Scientific Limited coordinates international sales, contracts, and customer support from Hong Kong. Ningbo Sjia Instrument Co., Ltd., Building 4, No. 598 Gaoke Avenue, Cixi High-Tech Industrial Development Zone, Ningbo, Zhejiang, China, is the associated mainland China manufacturing entity for SJIALAB equipment. Unless the final written order states otherwise, SJ Scientific Limited is the seller and commercial warranty provider for purchases through this store.
Returns and technical service
The addresses above are not automatic return addresses. Obtain written RMA before shipping equipment or parts. After diagnosis, we will designate an authorized Hong Kong or mainland China return or service point.
Contract documents and intellectual property
The final accepted quotation or order confirmation, technical specification, applicable store policies, and any signed amendment determine the transaction. No carrier, distributor, technician, or other third party may change our obligations without written authorization. SJIALAB names, product identifiers, website content, photographs, drawings, and manuals are protected by applicable intellectual-property law.
Mandatory rights
Nothing on this page or elsewhere in the store excludes liability or customer rights that cannot lawfully be excluded.
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